Scheduling, Sequencing & Selection Using Risk Assessment Frameworks and Cost of Delay Analysis

You are looking for first-hand information about how to enable faster and better decision making for scheduling, sequencing and selection of work?

Learn from David J. Anderson, pioneer of the Kanban Method and thought leader in managing effective technology development. He leads a consulting, training and publishing business dedicated to developing, promoting and implementing sustainable evolutionary approaches for management of knowledge workers.

  • Instructor led
  • Certification of attendance
  • 1 day
  • public
If you search for a flight on a travel web site and the results state that 3000+ flights met your criteria, how do you choose which one to buy? You don’t rank or prioritize a large set of choices, instead you filter them. When you have to answer questions like, “What should we start next?” – “Which order must we do things?” – “How many things should we have in progress at the same time?” and “What might be the impact if an item takes longer and is delivered later than we hoped?” …traditional approaches to these questions, are cumbersome, time-consuming and often require large amounts of guessing and use of assumptions, layered upon more assumptions.

Sie lernen

  • Learn why almost everything you’ve ever read about Cost of Delay is wrong, or at least, not applicable in your context
  • Learn to understand cost of delay properly, both qualitatively, and quantitatively
  • Learn the 3-dimensions of qualitative cost of delay assessment: shape, impact and shelf-life (or product lifecycle)
  • Learn the four-category taxonomy of qualitative cost of delay shape assessment
  • Learn to create fact-based taxonomies that describe attributes of work requests
  • Learn to recognize whether a taxonomy has nominal, ordinal, interval or ratio nature to it
  • Learn how to use taxonomies to classify and manage risk
  • Learn our catalog of commonly recurring or frequently useful risk taxonomies
  • Learn how to build a custom risk assessment framework from multiple taxonomies
  • Learn how to apply risk hedging strategies by allocating capacity to work with different classes of risk
  • Learn how to use capacity allocation and demand-shaping thresholds to facilitate filtering and selection
  • Learn to create interval or ratio taxonomies for impact and shelf-life
  • Learn how to integrate cost of delay assessment into a general risk assessment framework
  • Learn how to use risk assessment frameworks to filter large backlogs down to a manageable human scale and make fast, impactful, fact-based, fully defensible decisions on scheduling, sequencing and selection of work

Sie verstehen

  • Understand demand analysis by work item type and cost of delay
  • Understand historical patterns of delivery with lead time probability distribution
  • Understand probabilistic analysis for dependency risk (also known as “delivery risk”) assessment
  • Understand how cost of delay maps to sensitivity of dependency risks
  • Understand how cost of delay is related to scheduling, “when to start,” and class of service, “how something should be treated while in progress”
  • Understand how classes of service relate to dependency management
  • Understand how capacity allocation may be enough to provide reassurance that dependent capacity is available when needed
This class teaches you a fast, light-weight and yet very powerful approach to deciding what do to next, which order to do things, when to start something and how to manage a very large set of choices, using fact-based, filtering techniques similar to those seen on travel booking web sites. The use of fact-based risk assessment, risk assessment frameworks, demand-shaping thresholds, and qualitative understanding of cost of delay, will enable faster, better decision making, for scheduling, sequencing and selection of work. If you’ve found yourself, questioning your actions and judgment, in denial of guessing and manipulating your equations in order to get to the right answer, if you’ve often felt like an imposter in your role as a product manager or product owner, if “prioritization” is your job, then this class will provide answers to questions that have been frustrating you for years. Using these techniques, you’ll gain confidence, you’ll make better, more defensible decisions, and you will gain mastery of your responsibilities. Risk assessment is THE essential skill for product owners and this intensive 1-day class will teach you how to use it.

Who Should Attend?

This class is for anyone who does “prioritization” for a living: product managers; product owners, service request managers, marketing directors, and executives who set strategy and manage portfolios and programs. It is appropriate for anyone performing the following functions: strategic planning; product management; product design; service implementation/dispatching; product ownership; and portfolio management. This class is useful for anyone who finds current techniques are often time-consuming and speculative, where consensus is hard to achieve, and decisions are often difficult to defend when challenged. If you spend days on prioritization and selection of new work, and often the meetings are intense, stressful, and frustrating then this risk assessment technique will cut right through these problems. Exponents of the method often report that prioritization meetings with many stakeholders can be resolved in 20-30 minutes with strong consensus.

Prerequisites:

There are no specific prerequisites for this class. It is recommended that attendees have a business background or a role in marketing, strategic planning or portfolio management. A business degree or formal qualification in business is not necessary but attendees with such a background may find the contrasts with familiar material to be either interest or challenging. Prior knowledge of Kanban may also enhance the learning experience but is certainly not required.

Agenda

The training will be held in English language.

  • 08:30am Welcome, Registration and Coffee

  • 09:00am (sharp) Class starts

    • Understanding cost of delay
    • Patterns of cost of delay
    • Using cost of delay to make scheduling decisions
    • Risk taxonomies
    • 3-Dimensions of qualitative cost of delay and suitable taxonomies for each.

  • 12:30pm Lunch break (one hour)

    • Commonly recurring risk taxonomies
    • Risk assessment frameworks
    • Integrating fitness criteria thresholds with functional requirements
    • Risk hedging using capacity allocation
    • Demand-shaping using thresholds and filters
    • Making scheduling, sequencing and selection decisions
    • Discussion: Insights from today’s lessons. How will Fit for Purpose affect how you run your business? What will you change? How might you integrate the ideas with things you already do? What are the actionable, pragmatic ideas you are taking away and intend to implement?

  • Around 05:30pm Closing
In between two breaks with refreshments: one in the morning, one in the afternoon

Do you want more solutions?

5-day all inclusive APPS Series
  • Better KPIs: Metrics for Meaningful Organizational Behavior
  • Clear Product Requirements
  • Managing Large Backlogs
  • Managing Dependencies for Enterprise Agility
  • Forecasting Projects and Customer Deliveries

David J. Anderson

David J. Anderson ist Chairman von Lean Kanban Inc., einem Management-Trainings-, Verlags- und Veranstaltungsplanungsunternehmen mit Sitz in Seattle, das über seine Marke Lean Kanban University weltweit tätig ist. David ist Pionier der Kanban-Methode, um die Erbringung von professionellen Dienstleistungen, immateriellen Gütern, Kreativ- und Wissensarbeitern zu fördern und zu verbessern, welche von IT-Dienstleistungen bis hin zu Werbeagenturen, Architekturbüros und PR-Unternehmen reichen. Er ist der Schöpfer von Enterprise Services Planning und dem Fit For Purpose Framework für Unternehmensstrategie, Marktforschung, Marktsegmentierung, Produktmanagement und Servicedesign. Er ist beliebter Keynote-Speaker auf Konferenzen auf der ganzen Welt und Autor oder Co-Autor von sechs Büchern, darunter der internationale Bestseller "Kanban - Successful Evolutionary Change for your Technology Business".

29.01.2020: 09:00 - 17:30

Englisch

Hotel Rainers

Gudrunstraße 184, 1100 Wien

Prices

Training price: EUR 1.100,-- excl. taxes. as a base price for the training
Early Bird discount: EUR 50,-- discount on the training price if the registration is made online and no later than 30 days before the first day of the training (see also our General Training Conditions). The early bird discount can be combined with other discounts.
Group discount:

EUR 50,-- discount per delegate on the training price if you register a group of 3 or more people of your organization for the same training online. Please use the option to add additional participants in our online registration form. The group discount is combinable with other discounts.

For discounts for larger groups please get in touch with us!

Series disount: 500,-- for booking the whole series of APPS classes. Please get in touch with us!
The price includes all services as laid out here in. The training venue, catering/lunch or optional travel expenses for the participants have to be provided/paid by the remitter. Domestic travel expenses for the trainer however are included in the price. For a detailed quote please contact us.
Certificate of attendance
The Agile Pain Point Solutions (APPS) Series is collection of 1-day classes that cut straight to the challenges people have been reporting to us for over a decade. Offering simple, yet powerful answers, each class gives you new skills and insights with which to address an aspect of Agile adoption that is poorly addressed in conventional literature.

Do you want more solutions?

5-day all inclusive APPS Series
  • Better KPIs: Metrics for Meaningful Organizational Behavior
  • Clear Product Requirements
  • Managing Large Backlogs
  • Managing Dependencies for Enterprise Agility
  • Forecasting Projects and Customer Deliveries

Im Training enthalten

The Agile Pain Point Solutions (APPS) Series is a collection of 1-day classes that cut straight to the challenges people have been reporting to us for over a decade. Offering simple, yet powerful answers, each class gives you new skills and insights with which to address an aspect of Agile adoption that is poorly addressed in conventional literature.

  • “As a business, we measure the wrong things and our culture isn’t suitable for Agile adoption, how can we fix it?”
  • “We struggle to write small, fine-grained requirements, can you help us get better at it?”
  • “Prioritization is painful, time-consuming and stressful. We have a huge backlog. Can you help us get better at prioritizing?”
  • “We struggle to scale Agile because of dependencies. How can we identify them earlier and manage our capacity better? Dependency management feels like ‘Big Planning Up-front’”
  • “We aren’t good at estimating; can you help us get better at it?”

Are these familiar problems to you? Do you find your Agile advisors lay the blame with you? If only you followed established guidance better, harder, with greater diligence and intensity, then all would be well? The answers to these challenges always seem to be more elaborate, detailed, intense, and frustrating – big expensive meetings, more and more collaborators to coordinate, more detail, more complicated equations, more-and-more time: it all feels like you are going backwards, further and further from true agility.

For years, Kanban University has had truly elegant solutions to these problems, but they haven’t been easily accessible – buried inside our Enterprise Services Planning (ESP) 5-day training. Now, we are making these Agile Pain Point Solutions (APPS) available in easy to consume 1-day classes, specifically to address the problems and challenges our customers have been reporting to us for a decade.

If you are a product owner, or involved in Agile planning for your organization, then the Kanban APPS series will give you the skills to be successful and to deliver true organizational agility.